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Sunday September 05, 2010 |
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Cultures can actively encourage or discourage risk-taking, innovation, competitiveness, leadership or customer-focus. Productive cultures offer valuable commercial advantage, but counter-productive cultures can produce unexpected results – creating misdirected competition, emphasising commercial objectives at the expense of organisational values, or innovation to the cost of core business, for example. Changing a culture – whether the change be revolutionary or evolutionary – is a delicate issue. It requires a fine grasp of the nuances of organisational psychology, a recognition of the traditions that have made the culture what it is, clear commercial understanding of the implications of change, and the experience to manage the sensitive and dynamic process of redefinition. The Learning Curve specialise in culture change. Related services
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